LifeSizeProps.Com
Life Size Props Welcomes you and would like to take a moment to tell you who we are, where we are located and how to contact us.
Life Size Props, LLC offers a large line of carefully selected, totally unique, imported props from around the world. Life Size Props fully stocked prop warehouses are located in Central Louisiana to better service our valuable customers in a timely matter. All instock produts are usually shipped out with a national carrier the next business day and in many cases, the same day. Our Products have free ground shipping within the 48 states. We are please to offer a wide variety of 3D Theme Props that are sure to inspire the designer in you. We invite you to shop Life Size Props often as we are consistantly adding new products. Should you have questions or need assistance, please feel free to email us at sales@lifesizeprops.com or give us a call at 318-939-2261.
Our contact information
By email:
sales@lifesizeprops.com
By standard mail:
Life Size Props, LLC
3492 Hwy 107
Morrow, LA 71356
By phone:
318-939-2261 (between 8 a.m. and 6 p.m. Central)
By fax:
318-939-2223
sales@lifesizeprops.comShipping Policy~ United States Orders only (lower 48). Due to the large size of the life size displays, items will be shipped by freight carriers (usually FedEx Freight)and only to the cont. 48 States. Smaller items will be shipped by ground delivery (usually UPS). Signature Required on all freight deliveries. Ground Shipping is free unless otherwise noted. Any additional charges such as lift gates, inside deliveries and limited access areas are the responsiblity of the customer as these charges are not covered by our free ground shipping offer. If you need such services as express shipping, a lift gate, inside delivery or limited access deliveries please let us know in advance and we can arrange and charge accordingly. Once we ship your order, accepting delivery in a timely manner is expected. Failure to accept delivery within the alloted time will result in dock storage fee or returned shipping charges which are at the customers expense. Should you have a need to deliver on a certain time due to vacation, hours of operation, etc, please contact us so we can ship out according to your needs otherwise we typically ship out order on the next business day with deliveries made Monday through Friday.
Tracking Information~ Tracking information will be sent to the email address you used when placing your order. Should you not receive tracking information on your order within 2 to 3 days, please email or call us to varify that we have your correct email address.
Damaged Item(s)~ Life Size Props takes the special care when packaging your item for a safe arrival. It is your responsibility to carefully inspect your item upon delivery for damage before signing the Delivery Receipt. If your item or package shows visible damage from shipping and you feel that your item could be damaged, please open the package and inspect. If damaged, please have the delivery driver notate all damage on delivey receipt and refuse the item. If any item is damaged please contact us immediately. Should you find damage after accepting your item you must contact the Freight Carrier immediately to file a claim. Please keep all packageing and damaged item(s) for proof of damage as it will be needed by the freight carrier for inspection. Digital Pictures of damaged item(s) will be needed. Life Size Props will not Reimburse on damaged items that have been signed for. You must file a claim with the freight carrier if damage is found after the delivery receipt has been signed. No Exceptions. Items with minimal damage can be repaired by you as another option. Items returned without prior approval will not be accepted.
Return Policy~ There is a 15% restocking fee on Approved Returns. All approved returns should be in original condition, unused, with original packageing and paperwork, returned within 3 days and insured for the full value of the item. All Delivered and Returned Freight Charges associated with the delivery, are non refundable and are the responsiblity of the customer. Non Approved Returns will NOT be accepted. Otherwise, all sales are final.
Cancellation Policy~ Order CAN NOT be cancelled if item is in transit. All Shipping and Freight Charges are at the customers expense.
Sales Tax~ Louisiana Customers will be charged 7.55% Sales Tax. Out of State Customers will not be charged sales tax unless delivery is made in the state of Louisiana.
Payment Options~ We accept Major Credit Cards -Visa, Master Card, American Express and Discover. Wire Transfers and Checks are accepted and will be cleared before products are shipped. Orders can be place securely online, by phone or fax. Please do not include your credit card info in an email.
Special Orders~ Special Orders are welcomed and require a 50% to 70% Deposit depending on items ordered. Delivery Time Varies from 6-12 weeks and some times a bit longer during Peak Season.
Free Ground Shipping on every order within the US (48 States)
We are unable to ship International.
LifeSizeProps.Com is Your One-Stop Prop Shop for Life Size 3D Realistic Prop Displays - 318-939-2261
Life Size Props, LLC | 3492 Highway 107 Morrow, Louisiana 71356 | 318-939-2261